Frequently Asked Questions
Are you taking new patients?
<p>We are taking new patients and we would love to see your child! Please give the office a call and we would be happy to set up an appointment for you to come and meet our doctors.</p>
Why should my child see a pediatrician?
<p>Pediatricians are uniquely trained to deal with the medical conditions of childhood. Each CPA physician is Pediatric Residency trained and is a Fellow of the American Academy of Pediatrics. Furthermore, our pediatricians are all Diplomats of the American Board of Pediatrics (<a href="http://www.aap.org" target="_blank">www.aap.org</a>) and are reexamined at regular intervals to retain board certification.</p>
I would like to choose one of your doctors as my new baby's pediatrician. Should I schedule a prenatal visit?
<p>Although a prenatal appointment is certainly not required, it is a great way to get to know your baby's pediatrician prior to delivery. This visit will give you the opportunity to discuss concerns and to get answers to any questions that you may have. Just give the office a call and we will be happy to set this up for you.</p>
Is your office open on the weekends?
<p>Yes! Our three convenient locations are open on Saturdays from 8-4pm. Our Mount Pleasant, West Ashley and Summerville locations are open Sundays from 1-5pm and have sick and well appointments available. Please contact your preferred CPA location to schedule an appointment.</p>
How does your office handle "walk-in" patients?
<p>In an ongoing effort to honor scheduled appointment times, the physicians at Coastal Pediatric Associates have developed a policy regarding "walk-in" patient encounters. Patients who come to the office without a scheduled appointment time will be offered the following:</p>
<li>A same day appointment time with the first available provider.</li>
<li>A different day appointment time with a specific provider.</li>
<li>An emergency appointment if our clinical staff determines that your child needs to be evaluated by a provider immediately. Please note that emergency services charges will be applied to your encounter.</li>
Will my child see his primary doctor for all visits?
<p>You may always schedule appointments with your primary doctor. However, in order to see your sick child quickly, sick visits are often scheduled with the CPA physician that has the next available appointment time.</p>
When should my child stop seeing a pediatrician?
<p> Board-certified pediatricians are extensively trained in the medical conditions of newborns, infants, toddlers, children, adolescents and young adults. In addition to the evaluation and treatment of health problems, CPA providers have expertise in the areas of Preventative Medicine and Anticipatory Guidance associated with these age groups.</p>
<p>Coastal Pediatric Associates offers a primary care "medical home" for all patients from birth to 22 years of life. At that time, we work closely with these young adults to help transition them to the most appropriate adult-care providers based on their medical needs.</p>
When should my child have his first dental exam?
<p>The American Dental Association recommends that children should have their first dental exam by 1 year of age. Charleston has many wonderful dentists that are trained to treat children and the unique problems that can arise in the pediatric population.</p>
Do you still take my insurance?
<p>We accept every major medical insurance carrier. In fact, if you have an insurance plan that is not accepted by us, please contact us at <strong>843.573.2535 </strong>so that we may consider adding your carrier.</p>
Do you charge for evening triage phone calls?
<p>Pediatricians and parents both know that kids are predictably unpredictable! Illnesses often arise during the evening and emergencies can happen at any hour. The physicians of Coastal Pediatric Associates are committed to providing continuous care. Therefore, Coastal Pediatric Associates is pleased to provide evening triage calls free of charge. You can call at any hour and speak to a pediatric nurse and, if needed, one of the physicians from Coastal Pediatric Associates is available every night of the week. However, we do ask that you utilize this service for illnesses and emergencies and not for issues that can wait for when the office opens the following morning.</p>
I have a question about my bill. Who do I call?
<p>Should you ever have a question regarding your bill, please direct all questions through our online patient portal. It is our desire to facilitate an open line of communication between families and the office. If you are interested in learning more about our payment plan options, please contact our Billing Office at <strong>843.573.2535</strong>.</p>
In which area hospitals do you round for newborn care?
<p>Coastal Pediatric Associates physicians have admitting privileges at Roper Mount Pleasant Hospital, St. Francis Hospital, East Cooper Medical Center as well as Trident and Summerville Medical Centers. While our physicians are on the clinical teaching faculty of MUSC, newborn care in their nursery is provided by the Department of Pediatrics.</p>
Where do you admit your patients?
<p>If your child needs to be admitted to the hospital, we will admit him or her to the MUSC Children's Hospital. We feel that this facility provides the most comprehensive care for the pediatric patient. As all Coastal Pediatric Associates physicians maintain MUSC Children's Hospital admitting privileges, we will be able to closely monitor your child and work with the hospital staff to ensure the best possible care.</p>
Why do you recommend going to the MUSC Children's ER?
<p>The people of Charleston are very fortunate to have such a wonderful resource in the MUSC Children's Emergency Department. This facility is fully staffed with pediatric providers who are trained to deal with any childhood emergency. As you are probably aware, our MUSC Children's Emergency Department was ranked as one of the top 10 pediatric ED's in the nation by Child Magazine. As such, we will continue to direct all after-hours emergencies to our colleagues at MUSC.</p>